Submitted by admin-redhotdateline on Tue, 11/04/2008 - 00:53

Privacy Policy

THIS AGREEMENT WAS LAST MODIFIED ON OCTOBER 1, 2006

Teligence takes your privacy seriously, and has created this Privacy Statement to inform you about our privacy practices. We therefore encourage you to read the following information, and contact us with any questions you may have.

For purposes of this Privacy Statement, "personal information" means "personally identifiable information, such as the name, home address, and date of birth of a particular person." Personal information does not include business card contact information, or general information about an organization that does not personally identify an individual.

What this Privacy Statement covers

This Privacy Statement covers our treatment of personal information collected when you visit the Livelinks web site (the "Site"), and when you use the RedHot Dateline service (the "Service"), and applies only to the practices of companies we own or control, and people we employ or manage.

Why we collect personal information

When you register for a membership, use the Service, or participate in our promotions or sweepstakes, we will collect personal information about you, such as your name, home and/or billing address, email address, social security/insurance number, birth date, and payment information, to be used for the following purposes:

  • To establish and maintain a responsible commercial relationship with you, and to provide ongoing service. For example, when you register as a member to use the Service, we collect information allowing us to confirm your identity and credit history, and accurately bill and collect for the services you receive. We may also collect credit card or bank account information, based on your preferred method of payment for the Service.
  • To develop, enhance, market and provide services. From time to time, we may review and analyze your use of the Service to better understand what features to develop for enhancing your overall user experience. In addition, and with your consent, we will use your email and/or mailing address to send you information regarding special offers, sweepstakes, and other marketing initiatives we think may be of interest to you. Under certain circumstances, we may send you important communications related to your membership account, such as service announcements and administrative messages.
  • To manage and develop our business and operations. For example, we analyze customer usage of the Service and its supporting facilities to help us maximize efficiency and plan for future growth.
  • To meet legal and regulatory requirements. For example, we may use information to respond to a subpoena, court order, or legal process, or to establish or exercise our legal rights or defend against legal claims.

What other information do we collect?

We use your IP address (the series of numbers associated with your individual computer) to help us maintain our Site and identify problems on our server. Your IP address does not disclose any personal information about you. We also use cookies to identify a returning visitor to our Site, and facilitate a more user-friendly experience. Cookies are small pieces of information that a website places on your computer's hard drive so we know it's you when you visit. This helps us to create a personalized experience for you when you visit our Site. The use of cookies is a very common experience on the Internet. If you are uncomfortable with this, you can disable all cookies through your browser settings.

When do we disclose personal information?

We will not sell or rent your personal information to anyone. We may disclose personal information about you to third parties only when:

  • we have your consent to disclose the information;
  • we need to disclose the information to provide you with the Service;
  • we need to disclose the information to affiliates or companies who work on our behalf to provide you with the Service (these companies do not have any right to use your personal information beyond what is necessary to assist us.);
  • we respond to subpoenas, court orders or other legal process; or
  • we find that your actions on the Site or the Service violate the Terms of Use.

Any such disclosure of a customer's personal information is made on a confidential basis with the information to be used only for the purpose for which it was disclosed.

How do we protect your personally identifiable information?

We protect your personal information and right to privacy as follows:

  • we will not collect, use or disclose your personal information for any purpose other than those identified above, except with your consent;
  • we will protect your personal information with appropriate security safeguards;
  • we will limit access to your personal information to employees who we believe reasonably need to come into contact with that information to provide you with the Service, or to effectively do their jobs;
  • we will maintain the confidentiality of your personal information when dealing with other companies;
  • we will strive to keep your personal information as accurate and up-to-date as is necessary for the purposes identified above; and
  • we will honor any request you may make for access to your personal information.

What are your choices?

We would like to have your consent to continue to collect, use and disclose your personal information for the purposes we have identified in this Privacy Statement, however you do have choices, and can refuse or withdraw your consent as follows:

  • If you have provided us with your consent to receive marketing or related communications, you may opt-out at any time by contacting the Privacy Officer as listed at the bottom of this page.
  • You may verify or request the removal of the personal information we have collected by contacting the Privacy Officer as listed at the bottom of this page.
  • You may refuse to provide personal information to us, however this may limit our ability to serve you.

Your ability to edit and delete your membership information and preferences

You may edit your membership account information at any time by visiting the members area of this Site, or by contacting Customer Service at 1-800-995-4618.

Changes to this Privacy Statement

We may update this Privacy Statement from time to time, and will place a prominent notice on our Site.

Security Information

Teligence places great emphasis on customer confidence and confidentiality. To support this, we follow strict security practices in order to protect your information while you enjoy products like RedHot Dateline®.

Internet Security

At RedHot Dateline, access to our member services, databases and financial systems is strictly managed. We have technology and procedures in place to ensure security is not breached, including the physical security of our computer hardware and telecommunications systems. However, it is important to note that you also have a role to play in the security of your personal information.

What Can I Do?

Keep your membership number and pass code secure. Never share them with anyone, as they are your private keys to your membership, your personal information, and the time you have purchased on RedHot Dateline.

We recommend:

  • Keep your numbers secure and confidential. No sharing!
  • Do not choose a pass code that is easy to guess, like "1234" or your date of birth.
  • If you have to write your numbers down, make sure you store them in a place that only you have access to.
  • Most importantly, no one should ever ask for your membership number or pass code while you are using RedHot Dateline. The only exception to this is if you have placed a call to our Customer Service. Our agents may ask for your numbers to verify your identity. If someone you are talking with on RedHot Dateline asks for your numbers, please flag him or her for the attention of Customer Service by pressing 0 (zero) on your phone.
  • Keep tabs on your membership balance. Any changes that are not familiar may indicate someone has gained access to your membership. Contact our toll-free, 24-hour Customer Service at 1-800-995-4618 immediately if this happens.

What About my Computer?

Our communication with you is strictly confidential. However, once an email arrives in your computer, it is up to you to protect the information contained in it. For example, if you change your pass code online, we will send you an email to confirm the change. Since this email will contain your pass code, it should be kept secure. The safest route is to delete the mail, but some applications use a Recycle Bin feature, so that must be emptied after deleting the mail, or it will still be available to prying eyes. Here are some general security practices for your computer, many of which are practical if you share your computer with other users, or if you use a public computer to access the Internet:

  • Never leave your computer unattended when signed in to our Members area.
  • It's easy to sign out with one click and, if you have activated the Remember Me option, signing back in to the Members area only requires you to enter your pass code. For more complete security, close your browser window when leaving your computer.
  • Periodically clear your cache/Temporary Internet Files
  • Your Web browser stores information from the Web on your hard drive (in unencoded form) to improve performance. These files remain until they are erased. In Internet Explorer, you can erase these files by going to Tools\Internet Options\General\Temporary Internet Files and clicking the Delete Files button. In Netscape Navigator, you can find it under Edit\Preferences\Advanced\Cache.
  • Disable the automatic password save features in your Web browser.
  • This feature is meant to be a convenience, but actually memorizes your passwords and auto-completes them for you (or for anyone else!) when you start to type them in.
  • Use an anti-virus program and keep virus definitions up to date.
  • Use a firewall.
  • Either available in hardware or software form (some are even downloadable for free!), a firewall will keep intruders out of your computer. A firewall is even more critical if you have a full-time Internet connection (such as a cable modem or DSL line).
  • Use the latest versions of your software, and install all security patches released for it.
  • Browser manufacturers update their software with patches whenever a security hole is discovered. Check their Web sites regularly and install everything security-related.
  • Turn off your computer when not in use, or disconnect it from the Internet.
  • Disable scripting features in email software.
  • Some email applications use the same code, and therefore have the same vulnerabilities, as Web browsing applications.
  • Back up your data!
  • Store important information outside of your computer, on CD-ROMs, floppy disks or ZIP disks. Password protect these disks for extra security.
  • Make a boot disk
  • In case of major damage to your system, a boot disk will enable you to start your computer and retrieve critical data before you make repairs.

What are you doing about my security?

The success of our business depends on the security of our customer information. To this end:

  • We ensure your personal and financial information is protected within our in-house member service systems and databases.
  • We ensure that your personal and financial information is protected while in transit between your PC and our servers through the use of industry-standard security techniques, which include Secure Socket Layers (SSL) and encryption on all the pages in our Members area. This guarantees that in the remote chance that your information is intercepted, that it cannot be read or altered.
  • We ensure that access to your membership is only given when a correct combination of membership number and pass code is provided on the phone system and a correct combination of membership number, pass code and email address on the web site.
  • For further protection, we automatically sign you out of your session after a few minutes when there has been no activity. You will need to sign back in to the Members area if this happens.

Contact for Privacy Issues

Attn: Privacy Officer
Teligence
1685 H Street, Suite 615
Blaine, WA 98230
Fax (604) 678-9368
Email: info@redhotdateline.com