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RedHot Dateline Chatline - Frequently Asked Questions - On-line Web Account
To access your RedHot Dateline account on-line you must first create a Web Account.
Members that have purchased packages on-line can login here with the information that was sent in the “Sign Up Confirmation” email.
Members that purchased their packages over the phone must sign-up for an on-line Web Account. Signing up is free and gives you access to exclusive on-line content, deals and promotions. You will need to have your Area Code, Membership Number and Passcode handy and provide us with a valid email address to associate with your account. Enter a password that is unique and something that you can easily remember.
Once you have completed this sign-up process you will receive a confirmation email. Click on the link to verify your account and enter your email and password to sign in.
Your web account is associated to the email that you have provided when you signed-up. Use this email to request a “forgot password” email. The email is case sensitive, make sure that the email you have entered when you signed-up/registered is the same as the email entered when requesting a new password. (be mindful of the cases)
Check your Junk E-mail folder for the “purchase confirmation” email. You can also confirm your purchase on the “View Order History” in the on-line members section of your Web Account or you can call our call center at 1-800-995-4618 to verify that your purchase went through and minutes had been added to your account.
The link in the email to validate the creation of your Web Account is only valid for 24 hours. You will need to request a new Web Account confirmation link if you get an error message telling you that you do not have an account. This error message refers to your on-line Web Account.
To request for a new confirmation email enter your email and password here. Activate your Web Account at once by clicking on the confirmation link in the email.
The account in this message refers to the on-line Web Account.
If you are new to RedHot Dateline and have never purchased a package you need to first buy a package on-line. In the confirmation email you get, click on the link to confirm the creation of your on-line Web Account and enter your email and password.
If you are new to the website, never signed in on-line but have an existing Phone Account with RedHot Dateline you need to create an on-line Web Account first. Have your Area Code, Membership Number and Passcode handy and provide us with a valid email address to associate with your account. Enter a password that is unique and something that you can easily remember. Once you have completed this sign-up process you will receive a confirmation email. Click on the link to verify your account and enter your email and password to sign in.
If you have accessed your account on-line before and can’t do so now, please contact us with a detailed account of what happened and we will get back to you ASAP.